Activate Now: Call 800-717-4923 to activate.
Important: Old cards deactivate November 17, 2025.
What's Changing and Why
You’re receiving a new debit card as part of our upgrade to enhanced security and modern payments. Your account number and balance do not change.
- EMV chip + contactless tap-to-pay
- Real-time alerts – enable on the mobile app
- Apple Pay and Google Pay compatible
- Stronger security
- Upgraded support
At-a-Glance Timeline
Oct 6: Heads Up: New Cards Coming
New debit cards are coming soon. Please take a moment to verify your mailing address, cell phone, and email is up to date. You can verify it in the mobile app.
Nov 3: Cards are in the Mail
Your new debit card is in the mail! Activiate it on November 17th.
Nov 12: Did You Receive Your New Card?
If you have not received your new debit card. Please call 850-857-4328 to chat with one of our debit card specialist to check on the status of your card.
Nov 17: Your New Card is Ready to Use
Your new debit card is LIVE today! Use it now – old cards will no longer work. If your card hasn’t arrived, stop by a branch to get one. Don’t forget to update automatic payments using CardSwap in online banking.
CardSwap
Automatically apply your new debit card information across your favorite subscriptions.
Frequently Asked Questions
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Can I get a new debit card printed at the branch?
Select branches have the availabiliity to print debit cards. Please call ahead to verify.
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PIN: Will my pin automatically transfer to my new card?
No. Your PIN does not automatically carry over. Please set a PIN when you activate your new card. Stay on the line after activitating and follow the prompt to set a PIN.
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PIN: I forgot to set a pin when activating, now what?
No worries. Just call back the same activation number, 800-717-4923, and stay on the line until you reach the prompt about setting a PIN.
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When will my new card arrive?
Cards will be mailed in early November. Please allow a few days for delivery.
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Can I activate my card when it arrives?
No. Please activate it on November 17th.
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Will my mobile wallet work?
Mobile wallets are available and ready to set up. If you receive an error, try restarting your device and adding it again.
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How do I update my automatic payments?
Use CardSwap in online banking to quickly update your new card info anywhere you've set up subscriptions or bill payments.
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Will I still have fee-free ATMs?
Yes
Contact Us
We have a team of experts ready to help you. Call us at 850-857-4328.